Securus Technologies Helping Officers Monitor Inmates

One of the biggest issues we have in the prison working as corrections officers is the fact that we are outnumbered at least 4:1 in most cases. When you have more inmates than officers, you really have to watch every detail or these inmates will get the upper hand. Trying to keep contraband out of the prison and in the hands of those inmates is a daily struggle, but we believe we have discovered a way to help even the odds.


Once Securus Technologies installed our prison inmate call system, we discovered we had a new resource that could do the work of dozens of officers around the clock. The call system monitors the inmates calls, and we can pick up specific chatter that identifies conversations about drugs, weapons, or even threats of violence.


We have complete confidence in the Securus Technologies company and the CEO Rick Smith. His company is based out of Dallas Texas and all 1,000 employees of the company work by one motto, making the world a safer place for us all. The team trained me and my fellow officers so we could get to work quickly using the system. Having worked in over 2,500 correctional facilities, we were confident the team could help us.


Within hours of using the new Securus Technologies inmate call system, the system began to bear fruit. We were able to discover a conversation that revealed where inmates were hiding drugs in the yard, when an inmate was going to buy drugs from a visitor to the jail, and even where and when inmates were getting together to do drugs either in their cells or around the prison. These instances would be near impossible to uncover without the alert feature of the call system, allowing us to some what even the odds now and getting a hold on these violent outbursts.


Securus Technologies Refutes Global Tele Links Patent Claims

Securus Technologies, an inmate communications company, recently refuted six specific claims that Global Tele Link (GTL) has accused Securus of violating. These claims are regarding patents that GTL has submitted for approval to the Untied States Patent Trial and Appeals Board (PTAB) and can be found in detail here. Specifically, one patent in particular, patent 816 in particular, which involves technology related to the safety features in GTL’s video visiting system for incarcerated inmates. Securus has flatly stated that they do not use the same safety feature that GTL is hoping to patent.


GTL did file a claim with PTAB, which was neither approved nor denied, regarding Securus’ violation of this claim. The complete Securus press release lists each point that GTL has made and includes what actions, if any, that Securus has performed.


GTL has been trying to take this patent dispute to the court system, but the case is stayed with the Texas Federal court system, so the best GTL could hope for is to take Securus to court over the issue of misused technology, which Securus denies. Securus does have a good track record of leasing their technology out to other inmate communications companys in mutual cooperation. GTL will not be able to move forward with any of these legal claims until sometime this year when they can get their case heard and so far GTL’s patents are still in the approval process with PTAB.